Privacy Policy

 

Description and Scope of Data Processing

Our website is hosted on servers provided by HubSpot Inc., located in Cambridge, Massachusetts, USA (further details can be found below). With each visit on our website, HubSpot’s servers automatically collect and store information in server log files, which your browser sends when you visit the website. The stored information includes:

• Browser type and version

• Operating system used

• Referrer URL

• Hostname of the accessing computer

• Time and date of server requests

• IP address of the user’s device

This data is not combined with other data sources. Its collection is based on Art. 6 (1) (f) GDPR, as we, the website operator, have a legitimate interest in ensuring error-free presentation and optimization of our website, necessitating the recording of server log files. The website's servers are geographically located in the USA, and data is transferred to HubSpot servers there. HubSpot participates in the Trans-Atlantic Data Privacy Framework (TDPF), ensuring an adequate level of data protection for data processing. For more details on how HubSpot processes data, please refer to their privacy policy: https://legal.hubspot.com/privacy-policy

Purpose of Data Processing

The temporary storage of the IP address by the system is necessary to deliver the website to the user's computer. For this purpose, the user’s IP address must remain stored for the duration of the session. Storage in log files is done to ensure the functionality of the website. Additionally, the data helps us optimize the website and ensure the security of our IT systems. The data is not evaluated for marketing purposes.

Legal Basis of the Data Processing

The legal basis for temporary storage is Article 6 (1) sentence 1 lit. f GDPR. Our legitimate interest lies in the aforementioned purposes of data processing.

Duration of Data Storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. This is generally the case after no more than one month.

Right to object

As the data collection is necessary for the security and operation of the website, there is no possibility to object.

 

Cookies

Description and Scope of Data Processing

Our website uses cookies. Cookies are text files stored on the internet browser itself or by the internet browser on the user’s computer system. A cookie may be stored on the user’s operating system when the user accesses an online site. This cookie contains a distinctive character string, which allows the browser to be clearly identified the next time that the website is viewed.

There are different types of cookies. Session cookies are temporary cookies that are stored in the user’s internet browser until the browser window is closed and the session cookies are deleted. Permanent or persistent cookies are used for repeated visits and are stored in the user’s browser for a predefined time. First-party cookies are set by the website that the user visits. Only this website is allowed to read information from the cookies. Third-party cookies are set by organisations that do not operate the website the user is visiting. These cookies are used by marketing companies, for example.

You can find more information about the cookies used on this website in our Cookie Consent Tool.

Legal Basis

The legal basis for the use of cookies is your consent pursuant to Section 25 (1) TDDDG, Article 6 (1) 1 (a) GDPR.

Where the use of cookies is absolutely necessary, it is based on Section 25 (2) TDDDG. Further data processing is based on Article 6 (1) (c) or (f) GDPR.

You can find more information about withdrawing your consent in our Cookie Consent Tool.

 

camLine Marketing Communication

Description and Scope of Data Processing

On our website you have the option to subscribe to camLine’s marketing communications. When you register for these communications, your personal data you provide to us through the contact form is used to execute these marketing campaigns, allowing camLine to deliver relevant information to you via phone, e-mail, mail or other means of communication. Additionally, to keep you informed about our products and services, we may share your data with our Business Development or Sales representatives, who may identify you as a representative of a potential customer that may benefit from camLine’s offerings.

Legal Basis for Data Processing

After your subscription to our marketing initiatives we send you as part of the so-called double opt-in procedure an e-mail to the e-mail address you have provided in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm this within 24 hours, your registration will be automatically deleted.

Our service provider for this data processing is HubSpot Inc., 2nd Floor 25 First Street, Cambridge, 02141 Massachusetts, USA. You can find more information about the use of HubSpot under the chapter “Use of HubSpot”.

Purpose of Data Processing

The purpose of the data processing is to enable camLine to contact and update our subscribers camLine’s software solutions, services, news, events, etc. which might be interesting for the subscribers.

Duration of Data Storage and Data Deletion

The user's personal data is stored as long as the subscription to our marketing communications is active. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected and legal retention periods no longer require the data to be retained.

Right to Revoke Your Consent

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. To unsubscribe from receiving such marketing content, either use the corresponding link in the footer of each e-mail or revoke your consent by email to unsubscribe(@)camline.com.

 

camLine Newsletter

Description and Scope of Data Processing

If you subscribe to our newsletter, camLine will send you current information about our Service Offering Portfolio (SOP).

For the registration to our newsletter, we need your e-mail address and your first and last name. After your registration we send you as part of the so-called double opt-in procedure tan e-mail to the e-mail address you have provided in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm this within 24 hours, your registration will be automatically deleted.

 

Purpose of Data Processing

Newsletter Distribution

The data entered by you will be used to provide you with the newsletter. After your confirmation, we store your e-mail address and personal contact data for the purpose of sending you the newsletter and until you withdraw your consent. We also store your time of registration, your current IP address at that time and the time of your confirmation for up to three years after registration (limitation period). The purpose of this procedure is to be able to prove your registration in case of doubt and, if necessary, to clarify any misuse of your personal data.

Newsletter Tracking

Further, we are analyzing your user behavior when sending the newsletter in order to determine whether and when the newsletter was opened and what content you are interested in in order to adapt our information and offers to your preferences. For this analysis, the newsletter e-mails contain so-called web beacons or tracking pixels, which are loaded when the newsletter is opened. Technical information such as browser type, time of opening and IP address is transmitted. For analysis purposes, we link the aforementioned data and the web beacons with your e-mail address and an individual ID. Links received in the newsletter also contain this ID and enable us to analyze your click behavior. We use the data obtained in this way to create a user profile in order to tailor the newsletter to your individual interests. We record when you read our newsletters, which links you click on in them and deduce your personal interests from this.

Legal Basis

The legal basis for sending and the newsletter is your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. The legal basis for the logging of the registration is our legitimate interest pursuant to Art. 6 para. 1 s. 1 lit. f GDPR in the proof of a previously given consent.

Duration of Data Storage and Data Deletion

After registration for the newsletter, your e-mail address will be stored in our newsletter distribution list. After unsubscribing from the newsletter, your e-mail address will be deleted from the mailing list and placed on a blacklist. This list is deleted every six months. We store the data for logging your registration for up to three years after registration.

Right to Withdraw Your Consent

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by sending an e-mail to unsubscribe@camline.com.

 

Contact by E-Mail or through Contact Form

Description and Scope of Data Processing

 We collect personal data when you voluntarily provide it to us, for example, when contacting us by e-mail or through our contact form. The personal data transmitted in this way will, of course, only be used for the purpose for which you provided it when contacting us.

Purposes of Data Processing

The purpose of processing your data is to handle and respond to your query.

Legal Basis

The legal basis for the processing of the data that you transmit to us in the course of contacting us is our legitimate interest according to Article 6 (1) 1 (f) GDPR.  

Duration of Data Storage and Data Deletion

We will delete your data that we have received in the course of contacting you as soon as it is no longer required to achieve the purpose for which it was collected, i.e. your request has been fully processed and no further communication with you is required or requested.

Possibility to Object and Delete

You can contact us at any time regarding the deletion of data relating to your request. However, we may then not be able to fully process your request.

 

Applications

Detailed information on data processing in connection with the application process is available in the information of Data Processing for Applicants.

 

Use of HubSpot

Description and Scope of Data Processing

We use functions of the CMS system Hubspot of HubSpot Inc., 2nd Floor, 25 First Street, Cambridge, MA 02141, USA (“HubSpot”). This is an integrated software solution that covers various aspects of our online marketing, including, amongst other things:

• E-mail marketing and other forms of electronic marketing communication

• Contact management (especially user segmentation & CRM)

• Hosting of this Website

• Landing Pages, Registration Pages and Contact Forms

HubSpot sets cookies on your computer. These allows personal data to be stored and evaluated, in particular the user’s activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and the operating system), data on the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data on advertising partners (in particular pseudonymised user IDs). Further information on the collection and storage of data by HubSpot can be found here: https://legal.hubspot.com/privacy-policy .

Purpose of Data Processing

We use the HubSpot plug-in to optimize our website and marketing activities.

Legal basis for Data Processing

The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) GDPR.

Duration of Data Storage and Data Deletion

Your personal information will be stored for as long as is necessary to fulfill the described purposes or as required by law, e.g. for tax and accounting purposes.

Right to Withdraw Your Consent

Please note that you can revoke this consent at any time within our consent management tool with effect for the future.

You can find further information on objection and removal options against HubSpot at: https://legal.hubspot.com/privacy-policy .

 

Use of LinkedIn Ads with Conversion Tracking (Insight Tag)

Description and Scope of Data Processing

To promote our products and services, we run LinkedIn Ads and use LinkedIn Conversion Tracking (LinkedIn Insight Tag) on our website to analyze and manage our online advertising. LinkedIn is a service of LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA, 94085-2810 USA. The responsible entity for users in the EU/EEA is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

For our ad campaigns, we define target audiences in the LinkedIn Campaign Manager based on specific characteristics. These users are then shown ads within the LinkedIn network. LinkedIn selects these users based on their profile information and other data provided during their use of LinkedIn. As part of these ad campaigns, we also use the related Conversion Tracking with the LinkedIn Insight Tag. The LinkedIn Insight Tag is a small JavaScript code snippet that we have integrated into our website. It enables detailed ad campaign analysis and provides us with valuable information about our website visitors. If you arrive at our website via an ad we placed, a cookie will be set on your computer. This allows LinkedIn and us to recognize when someone clicks on an ad, is redirected to our website, and completes a pre-determined action on the website (a conversion). The LinkedIn Tag thus allows the collection of data about visited websites, including the URL, referrer ID, IP address, device and browser properties, and timestamps. IP addresses are shortened or hashed (pseudonymized) by LinkedIn (for cross-device use).

Purpose of Data Processing

We use the information obtained solely for statistical analysis to optimize our ads. We are unable to identify you as a visitor from the data collected. The statistics provided to us by LinkedIn through the Insight Tag only include aggregated reports on the demographics of our target audiences and the performance of our ads. We receive information on criteria such as industry, job title, company size, career level, and location of our website visitors. We process this data to evaluate and improve our ad campaigns, conduct statistical analysis for ad optimization, and continue to show you information about our products and other offers through our ads outside of our website.

The recipients of the data are LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, and LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. LinkedIn stores the collected personal data on its servers in the USA. On July 10, 2023, the European Commission adopted its adequacy decision for the EU-US Data Privacy Framework. LinkedIn Corp. is certified under the EU-US Data Privacy Framework (DPF). Data transfers to the USA are thus legitimized under the adequacy decision of the European Commission pursuant to Article 45 of the GDPR. For more information about the EU-US Data Privacy Framework Program, please visit the official ITA website: Data Privacy Framework.

Legal Basis of Data Processing

Data collection and processing occur only with your express consent according to Section 25(1) Sentence 1 of the German Telecommunications and Telemedia Data Protection Act (TTDDG) and Article 6(1) Sentence 1 lit. a GDPR. You can withdraw this consent at any time with future effect by accessing the consent management tool on our website and changing your selection. The legality of data processing until the withdrawal remains unaffected. If you are logged into LinkedIn, you can deactivate data collection at any time via the following link: https://www.linkedin.com/psettings/enhanced-advertising. For more information about the purpose and scope of data collection and further processing and use of data by LinkedIn, as well as your options to protect your privacy, please refer to LinkedIn’s Privacy Policy: https://www.linkedin.com/legal/privacy-policy#choices-oblig. For more information on LinkedIn Conversion Tracking, please visit: https://business.linkedin.com/de-de/marketing-solutions/conversion-tracking#get-started.

Duration of Data Storage and Data Deletion

LinkedIn deletes the LinkedIn member identifiers after 7 days. The remaining pseudonymized data is then deleted within 180 days. LinkedIn also uses the data as part of its own advertising measures. For details, please refer to LinkedIn’s Privacy Policy at: https://www.linkedin.com/legal/privacy-policy#choices-oblig.

 

 

 

Description and Scope of Data Processing

We process your personal data as our business partner, i.e. as party with whom we have an active business relationship or with whom we are in the process of initiating business. In addition, we also process your personal data to fulfil legal obligations, support legitimate interests or on the basis of a consent provided by you.

Depending on the legal grounds for data processing, the following categories of personal data are concerned:

• First name, last name
• Address
• Company affiliation, function, sector
• Contact information (telephone, email address)
• Basic contract data, in particular the contract number, duration, notice period and type of contract
• Invoice data/sales data/VAT ID
• Information about creditworthiness
• Payment information/bank account details
• Account information, in particular registration and logins
• Videos or photographs

In the course of pre-contract negotiations, we also use data provided to us by third parties. Depending on the type of contract, this concerns the following categories of personal information:

• Information about creditworthiness (from credit rating agencies)
• Information about client companies (from sources accessible to the public)
• Contact and communications information for project team members involved in funding projects (e.g. EU sponsorship projects)

Data Sources

We process personal data that we receive from you when you use one or more of the following channels:

• in the context of business relationships
• as part of attending trade fairs or participating in events
• as part of the use via our homepage

We also receive personal data from the following entities:

• Credit rating agencies (business registers, e.g. Schufa (a credit rating agency))
• Sources accessible to the public: commercial registers, register of associations, records of debtors, land registrie

Purposes and Legal Basis of the Data Processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and all other relevant laws.

 

On the basis of a consent provided by you (Art. 6 (1) (a) GDPR)

If you have voluntarily provided your consent to the collection, processing or transmission of particular personal data, this consent forms the legal basis for processing this data.

We process your personal data on the basis of a consent provided by you in the following cases:

• Sending a newsletter email
• Pseudonymised newsletter tracking
• Market research (e.g. customer satisfaction surveys)
• Marketing and advertising to create customer profiles
• Publication of customer references (name, picture and video)

To perform a contract (Art.6 (1) (b) GDPR)

We use your personal data to carry out your customer order (e.g. purchase contract, service contract, etc.). Within this contractual relationship we process your data to carry out the following particular activities:

To make contact in relation to the contract, for contract management, to provide on-going customer support, to observe warranty claims, to manage receivables, to manage contract termination.

You can find further information about data processing purposes in the relevant contractual documents and the standard terms and conditions of business.

 

To fulfill legal obligations (Art. 6 (1) (c) GDPR) or in the public interest (Art. 6 (1) (e) GDPR)

As a company, we are subject to various legal obligations. It is sometimes necessary to process personal data to fulfill these obligations:

• Monitoring and notification obligations
• Verification of credit, age and identity
• For the prevention of/to defend against criminal actions

On the basis of a legitimate interest (Art. 6 (1) (f) GDPR)

In particular cases we process your data to support our legitimate interests or the legitimate interests of a third party:

• Direct advertising, market research or opinion polls
• Customer data management
• Measures to secure buildings and facilities
• Video surveillance to maintain compliance with house rules
• Consultation of and exchanging information with credit rating agencies
• To establish creditworthiness or the risk of loss
• To guarantee IT security and IT operations

Transfer of Data and Third Country Transfer

In order to fulfill our contractual and legal obligations, your personal data will be disclosed to various public or internal bodies, as well as external service providers:

• Companies of the camLine Group
• IT service providers (e.g. maintenance service providers, hosting service providers)
• Service providers for file and data destruction
• Web hosting service providers
• Auditors, tax consultants, lawyers

Some companies of the camLine Group are located outside the European Union and the European Economic Area. We may also use service providers who process data outside the EU or the EEA. These countries handle the protection of personal data differently than countries within the European Union. The EU Commission has not currently issued a decision that these third countries generally offer an adequate level of protection. We have therefore taken measures to ensure that your personal data is processed in the companies of the camLine Group or by our service providers in third countries with the same level of protection as within the European Union.

 

Duration of Data Storage and Data Deletion

We store your personal data to the extent necessary to fulfil our legal and contractual obligations, including:

• Fulfilment of e.g. commercial and tax retention obligations.
• Preservation of evidence within the framework of the statutory limitation provisions.
• After subscribing to the newsletter, your email address will be stored in our newsletter distribution list. After unsubscribing from the newsletter, your email address will be deleted from the distribution list and placed on a blacklist. This list is deleted every 6 months.