LineWorks CQM (Customer Quality Management)
Strengthen Your Supply Chain with Automated eCoA Generation
Customer Quality Management for Streamlined Certificate Generation
LineWorks CQM is an add-on module for LineWorks SPACE that automates electronic Certificates of Analysis (eCoA) generation, enhancing quality assurance across your supply chain. It provides a standardized process to create customizable certificates, streamlines the quality management process, and builds customer trust through reliable documentation.
LineWorks CQM allows manufacturers to compile quality data from internal production processes and suppliers. Once collected into LineWorks SPACE, the data is automatically processed and compiled into eCoAs, significantly reducing manual customization efforts. This automation accelerates the eCoA generation process, ensuring consistent, error-free certificates.

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Addressing Key Challenges in Quality Management
Ensuring consistent product quality while meeting customer-specific requirements in the manufacturing industry is a significant challenge. Managing complex supply chains and diverse production sites adds another layer of difficulty. Traditional quality management processes rely on manual steps, leading to inefficiencies and increased risk of errors. Without an automated solution, manufacturers may struggle with common issues, such as:
Manual Effort in Certificate Creation
Time-consuming, heavily dependent on manual input, possibly delaying certificate generation and delivery.
Multi-Site Management Complexity
It’s a challenge to coordinate outgoing materials across multiple production sites and ensuring uniform quality without a centralized control.
Compliance with Customer Requirements
Meeting varying quality specifications across different customers requires flexibility and a tailored approach.
Integration with External Systems
Lack of seamless integration with customer portals or ERP systems can result in data silos and hinder real-time quality reporting.
Key Benefits of LineWorks CQM for Your Supply Chain
For Manufacturers
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Accelerate Acceptance and Delivery:
Speed up the approval process with automated eCoA generation.
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Reduce Manual Effort:
Reduce Manual Effort: Save time and resources by eliminating manual certificate customization.
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Ensure Compliance:
Meet customer-specific quality requirements and enhance transparency.
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Increase Customer Trust:
Provide reliable quality documentation, boosting customer confidence in your products.
For Suppliers
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Deliver Only Compliant Goods:
Minimize rejections and ensure compliance with quality agreements.
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Enhanced Productivity:
Improve efficiency with standardized quality processes and automated eCoA generation.
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Ensure Traceability:
Provide documented quality data for each delivered product, meeting industry standards.

Customizable Certificate Templates
Engineers can design tailored eCoA templates without any programming, ensuring flexibility to meet specific customer requirements.

Automated eCoA
Generation
Compiles and generates certificates automatically using data collected from LineWorks SPACE, significantly reducing manual efforts.

Built-in Approval
Workflows
Includes predefined approval processes, ensuring only validated eCoAs are delivered, and reducing the risk of errors.

Seamless Data
Integration
Collects quality data from various sources, integrates with external systems (e.g., SAP), and compiles it into comprehensive eCoAs.
"Automate your quality assurance process with LineWorks CQM, seamlessly generating eCoAs to ensure compliance and build customer trust across your supply chain."
Flexible and Secure Certificate Delivery Options
LineWorks CQM offers multiple delivery options for a secure and efficient distribution of eCoAs:

Email Method

FTP Method

B2B Integration

Global Drive
How LineWorks CQM Automates Quality Management
LineWorks CQM simplifies the quality management process through efficient data collection and automated workflows.

Data Collection
Gathers measurement data, statistical values, and context information (e.g., batch ID, product type) from LineWorks SPACE.
Q-Data Pack
Compresses and stores data efficiently in the MaMa module, ready for certificate generation.
Automated Certificate Generation
Automated Certificate Generation: Uses predefined templates to create eCoAs based on collected data.
Approval Workflow
The built-in eCAP workflow engine manages approval cycles, ensuring only validated certificates are sent.
Certificate Delivery
Delivers eCoAs via email, FTP, B2B integration, or global drive, providing flexibility and traceability.
Ready to Enhance Your Quality Management Process?
Interested in learning more about how LineWorks CQM can help your business? Reach out to our team to request a demo or speak with an expert today.
Achieve Comprehensive Quality Assurance with
Integrated LineWorks Solutions
By integrating LineWorks CQM with LineWorks Suite key modules, manufacturers can achieve end-to-end visibility and control over quality processes. LineWorks CQM is designed to work seamlessly, creating a comprehensive quality management solution that enhances efficiency and data transparency across the entire supply chain.
LineWorks SQM
(Supplier Quality Management)
LineWorks SPACE
(Statistical Process Control
LineWorks MaMa
(Material Management)
"LineWorks CQM takes the complexity out of quality management by automating the generation and delivery of electronic Certificates of Analysis (eCoA). By streamlining your quality assurance process, it ensures compliance, reduces manual effort, and enables seamless data sharing with customers."
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